Privacy Policy
75 Homees Pty Ltd
Last Updated: 17 October 2026
At 75 Homees, we respect the privacy of our customers and website visitors. We are committed to handling personal information responsibly and transparently in accordance with applicable Australian privacy laws.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when customers visit our website, submit enquiries, request quotations, purchase products, or communicate with our team.
By using our website, you acknowledge the information practices described in this policy.
1. Business Information
This website is operated by:
Legal Business Name: 75 Homees Pty Ltd
ABN: 48 684 507 524
Business Address: 14 Kleinhans Ct, Lowood, Queensland, Australia
Phone: +61 2 7989 4512
Email: sales@75homees.com
Website: https://75homees.com/
For privacy-related enquiries, customers may contact us using the details above.
2. Information We Collect
75 Homees may collect personal information reasonably necessary to provide our products, services, and customer support.
Depending on how you interact with our website, this may include:
- Full name.
- Business or company name.
- Email address.
- Telephone number.
- Billing address.
- Delivery address.
- Order and invoice information.
- Product enquiries and quotation requests.
- Payment confirmation details.
- Delivery instructions.
- Communications with our team.
- Other information voluntarily provided through our website or customer service channels.
We aim to collect only information reasonably necessary for legitimate business activities.
3. Information Collected Through Our Website
When visitors use our website, certain technical information may be collected automatically.
This may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Device type.
- Operating system.
- Pages visited.
- Date and time of visits.
- Referring website information.
- Cookie and session information.
This information may be used to operate the website, maintain security, troubleshoot technical issues, and understand website performance.
The specific information collected depends on the technologies and services enabled on our website.
4. Information Collected Through Contact Forms
When customers submit an enquiry through our website contact forms, we may collect the information they provide.
This may include:
- Name.
- Email address.
- Telephone number.
- Container type or size.
- Delivery location.
- Preferred delivery date.
- Enquiry details.
We use this information to respond to enquiries, prepare quotations, discuss product availability, and provide customer assistance.
Contact form submissions may be delivered to our business email system and may be retained as part of our customer correspondence records.
5. Information Collected During Purchases
When customers place an order through our website, we may collect information necessary to process and fulfil the transaction.
This may include:
- Customer name.
- Billing information.
- Delivery address.
- Contact details.
- Purchased products.
- Order value.
- Shipping charges.
- Payment status.
- Order history.
- Delivery instructions.
This information is used for order processing, invoicing, payment verification, delivery coordination, customer support, and recordkeeping.
6. Payment Information
75 Homees currently accepts payment by direct bank transfer.
Customers receive payment instructions through the applicable checkout process or official invoice.
We may collect or retain payment-related information such as:
- Invoice or order number.
- Payment amount.
- Payment reference.
- Payment date.
- Remittance advice.
- Transaction confirmation.
- Bank account details where necessary to process an authorised refund.
We do not require customers to provide internet banking passwords, PINs, or private authentication codes.
Payment records may be retained for accounting, reconciliation, fraud prevention, and legal compliance purposes.
7. How We Use Personal Information
75 Homees may use personal information for the following purposes:
- Responding to customer enquiries.
- Preparing personalised quotations.
- Processing orders.
- Issuing invoices.
- Verifying payments.
- Arranging shipping and delivery.
- Communicating order updates.
- Processing returns and refunds.
- Providing customer support.
- Maintaining transaction records.
- Meeting accounting and taxation obligations.
- Preventing fraud and unauthorised activity.
- Maintaining website security.
- Improving website functionality and customer service.
- Complying with applicable legal obligations.
We do not use personal information for purposes unrelated to our business activities unless permitted by law or authorised by the individual.
8. WooCommerce and Online Store Information
Our website uses WordPress and may use WooCommerce to manage online shopping and orders.
When customers interact with our online store, WooCommerce may process information necessary to operate features such as:
- Shopping carts.
- Checkout.
- Customer accounts.
- Order management.
- Billing and shipping details.
- Order confirmation.
- Purchase history.
The information retained depends on the website’s configuration and the features used.
Customers should contact us if they have questions about personal information associated with their online orders.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support its operation and improve the browsing experience.
Cookies are small files stored on a visitor’s device.
Depending on the website configuration, cookies may be used for:
- Maintaining shopping cart functionality.
- Remembering user preferences.
- Supporting login sessions.
- Improving website performance.
- Protecting website security.
- Understanding website traffic.
- Measuring advertising performance, where enabled.
Some cookies may be necessary for the website to function properly.
Other cookies, including analytics or advertising cookies, may be optional depending on the technologies used and applicable legal requirements.
Visitors can manage cookies through their browser settings.
Disabling certain cookies may affect website functionality.
10. Analytics and Advertising
75 Homees may use analytics or advertising services to understand website performance and measure the effectiveness of marketing activities.
Where enabled, these services may collect information about website visits, interactions, device characteristics, and advertising referrals.
Such information may be processed using cookies or similar technologies.
We aim to provide appropriate information and choices regarding these technologies where required by applicable law.
We do not sell customers’ personal information to advertisers.
11. Sharing Personal Information
75 Homees may share personal information with third parties where reasonably necessary to operate our business and provide services.
These may include:
- Freight and transport providers.
- Delivery contractors.
- Website hosting providers.
- Email service providers.
- IT support providers.
- Accounting and bookkeeping service providers.
- Professional advisers.
- Payment and banking institutions.
- Government or regulatory authorities where required by law.
Information shared with service providers will generally be limited to what is reasonably necessary for the relevant service.
For example, a transport provider may require the customer’s name, delivery address, telephone number, and delivery instructions.
12. Overseas Disclosure
Some website, hosting, email, analytics, or other technology service providers may process or store information outside Australia.
Where overseas disclosure occurs, we will take reasonable steps required by applicable Australian privacy law to address the handling of personal information.
The countries involved may depend on the service providers and systems used.
Customers may contact us for further information about overseas handling of their personal information.
13. Data Storage and Security
75 Homees takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification, and disclosure.
Depending on the systems used, security measures may include:
- Restricted access to customer information.
- Password-protected accounts.
- Secure website connections.
- Website and software updates.
- Appropriate account permissions.
- Security monitoring.
- Secure business communication systems.
Although we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.
We encourage customers to avoid sending sensitive passwords or authentication information through email or contact forms.
14. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected.
This may include retaining information for:
- Processing orders.
- Providing customer service.
- Managing returns and refunds.
- Maintaining financial records.
- Meeting taxation requirements.
- Resolving disputes.
- Complying with legal obligations.
Financial and transaction records may need to be retained for periods required under Australian law.
When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where required and practicable.
15. Customer Accounts
Where customer accounts are available, account information may include contact details, billing addresses, delivery addresses, and order history.
Customers are responsible for maintaining the confidentiality of their login credentials.
If a customer believes their account has been accessed without authorisation, they should contact us promptly.
Customers may request assistance with accessing, correcting, or closing their account, subject to applicable recordkeeping requirements.
16. Access to Personal Information
Individuals may request access to personal information held about them.
Requests can be submitted to:
We may request reasonable information to verify the identity of the person making the request.
We will respond in accordance with applicable Australian privacy law.
In some circumstances, access may be restricted or refused where permitted by law. Where required, we will explain the reason.
17. Correction of Personal Information
Customers who believe their personal information is inaccurate, incomplete, outdated, or misleading may request a correction.
We will take reasonable steps to assess and correct information where appropriate.
Customers should also notify us promptly if their contact or delivery information changes while an order is being processed.
18. Requests for Deletion
Individuals may contact us to request deletion of personal information.
We will review such requests in accordance with applicable legal obligations.
Some information may need to be retained for accounting, taxation, order management, fraud prevention, or other lawful purposes.
Where deletion is appropriate and permitted, we will take reasonable steps to remove or de-identify the relevant information.
19. Marketing Communications
75 Homees may communicate with customers about their enquiries, orders, and requested services.
Where we send promotional or marketing communications, we will comply with applicable Australian marketing and spam requirements.
Customers may opt out of promotional communications using the available unsubscribe method or by contacting us.
Opting out of marketing communications will not prevent essential communications relating to existing orders, payments, deliveries, or customer service matters.
20. Third-Party Websites
Our website may contain links to third-party websites.
These websites operate independently and may have their own privacy policies and information-handling practices.
75 Homees is not responsible for the privacy practices of third-party websites that we do not control.
We encourage visitors to review the privacy policies of external websites before providing personal information.
21. Children’s Privacy
Our website is intended primarily for individuals and businesses interested in purchasing shipping containers and related products.
We do not knowingly seek to collect personal information from children for commercial transactions.
If we become aware that personal information has been collected from a child inappropriately, we will assess the circumstances and take reasonable action in accordance with applicable law.
22. Data Breaches
If a data breach involving personal information occurs, 75 Homees will assess the incident and take appropriate steps to contain and address it.
Where the Notifiable Data Breaches scheme or other applicable laws require notification, we will comply with those requirements.
We may also take additional reasonable measures to reduce the risk of further unauthorised access or disclosure.
23. Privacy Complaints
Customers who have concerns about how their personal information has been handled may contact us.
Please include:
- Your name and contact details.
- A description of the privacy concern.
- Relevant dates or transaction information.
- Any supporting information that may assist our review.
We will assess the complaint and respond within a reasonable period.
Where applicable, individuals may also have the right to raise a complaint with the Office of the Australian Information Commissioner (OAIC).
Website: https://www.oaic.gov.au/
24. Australian Privacy Law
75 Homees aims to comply with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply to our business.
Nothing in this Privacy Policy limits rights or obligations arising under applicable privacy or consumer protection laws.
25. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, website technologies, information-handling practices, or legal requirements.
Any updated version will be published on our website with a revised effective date.
We encourage customers to review this page periodically.
26. Contact Information
For questions about this Privacy Policy, access or correction requests, privacy complaints, or other information-handling concerns, please contact:
75 Homees Pty Ltd
ABN: 48 684 507 524
Business Address: 14 Kleinhans Ct, Lowood, Queensland, Australia
Phone: +61 2 7989 4512
Email: sales@75homees.com
Website: https://75homees.com/
We aim to respond to privacy-related enquiries and assist customers with reasonable requests concerning their personal information.